Family Resources

Guidance and support for families navigating incarceration, visitation and reentry.

For families

Practical guidance and support for families of incarcerated people, from visitation and mail to staying connected. Search or pick a category below to find what you need.

Family Resource Category

Visitation

Guidance for planning visits, understanding facility rules, and preparing for in-person contact.

VisitationNationalPreparing for a Prison VisitA practical checklist for families planning an in-person visit, including identification, dress code, scheduling and facility rules.Updated Jul 7, 2026Read more

Family Resource Category

Mail

Information about letters, packages, approved content, delays, and mail restrictions.

MailNationalSending Mail SafelyUnderstand common mail rules, what to avoid sending, and how families can document delayed or rejected mail.Updated Jul 7, 2026Read more

Family Resource Category

Phone

Help with calls, accounts, rates, blocked numbers, and phone access issues.

PhoneNationalStaying Connected by PhoneTips for setting up phone accounts, reducing missed calls, and tracking call access problems.Updated Jul 7, 2026Read more

Family Resource Category

Video Calls

Support for remote video visitation, scheduling, technical access, and common barriers.

Video CallsNationalUsing Video VisitationGuidance for scheduling video calls, preparing devices, and handling technical or access problems.Updated Jul 7, 2026Read more

Family Resource Category

Family Support

Resources for emotional support, reentry planning, child and caregiver needs, and family advocacy.

Family SupportNationalSupporting a Loved One During IncarcerationSupportive steps families can take to stay organized, protect communication, and prepare for reentry.Updated Jul 7, 2026Read more

Need help finding the next step?

Family support often depends on the facility, state rules and timing. Use the Forms Library or contact page to find practical next steps.

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