Wisconsin DOC's General Information page for adult institutions covers how families talk to and message someone in state prison. People in DOC care may only place outgoing calls; incoming calls are not allowed. ICSolutions is the contracted calling provider, and family or friends who want to accept calls set up a prepaid account online or by phone, with both in-state and out-of-state calls billed at a flat rate of $0.06 per minute plus fees and taxes. For electronic messages and photos, families create a free GettingOut account for people with ICS tablets or use CorrLinks for those still on ATG tablets; messages cost $0.15 each, are not instant, and are reviewed by staff, with both parties required to accept the contact request first and ICS providing three free messages a week. The page also lists approved property vendors and explains how to locate someone using the Inmate and Offender Search.
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