Alaska DOC's phone page explains that the department contracts with Securus Technologies and that incarcerated people may only place outgoing calls, never receive them. Family and friends must open a billing account first, choosing either AdvanceConnect, a prepaid account from which charges are deducted automatically, or DIRECT Bill, which bills collect calls through Securus Correctional Billing Services and requires a credit check. Accounts can be set up on the Securus website or by calling 1-800-844-6591. The page also posts current rates: from 1 January 2026 all calls, including local, interstate and intrastate, cost $0.085 per minute, and from 1 February 2026 every Alaska DOC inmate receives two free calls each month, credited on the first day of the month and usable to call any domestic number.
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